Demonstrate your commitment to quality and customer satisfaction
Customers are becoming increasingly quality-conscious. They frequently expect that suppliers pro-actively comply with the highest product and service quality standards. They also want this information up-front, in addition to being assured that your company will continue to meet their needs now and in the long term. That’s a challenge. But it’s also an opportunity companies can profit from.
Proof that you are committed to your customers
The ISO 9001:2000 Quality Management System certification enables you to demonstrate your commitment to quality and customer satisfaction, as well as continuously improving your quality systems and integrating the realities of a changing world.
ISO 9001:2000 is based on eight quality management principles
- customer focus
- involvement of people
- process approach
- system approach
- continual improvement
- fact-based decision making
- mutually beneficial supplier relationships
The benefits of ISO 9001:2000
The reputation of ISO and the international recognition of the Quality Management System that ISO 9001:2000 brings is a real boost to any company’s reputation. What’s more, it allows you to continuously improve your Quality Management Systems and processes. Over time, that translates into overall increases in your performance and can positively impact your bottom line. Added to that, demonstrating a real commitment to quality can transform your corporate culture as employees welcome the need for constant improvement.
Regular assessment helps you to continually use, monitor and improve your management system and processes. This improves the reliability of your internal operations to meet customer requirements, as well as overall performance. You will also most likely gain a significant improvement in staff motivation, commitment and an understanding of their responsibility.
Our global brand is built upon our presence in 75 countries with over 80 000 certificates globally. SGS is the world’s leading certification body in diverse standards, including ISO 9001:2000, ISO 14001:2004 and food safety management systems.